--- /dev/null
+---
+title: Telemetry
+url: /instance-administration/telemetry/
+---
+
+SonarQube periodically sends telemetry data to SonarSource.
+This data helps us understand how SonarQube is used, which helps us improve our products.
+
+
+## No personally identifiable information is sent
+
+The telemetry doesn't collect personal data, such as usernames or email addresses.
+It doesn't send source code or data such as project name, repository, or author.
+No IP addresses are sent.
+The data is sent securely, held under restricted access, and not published outside of SonarSource.
+
+Protecting your privacy is important to us.
+If you suspect the telemetry is collecting sensitive data or the data is being insecurely or inappropriately handled, please send an email to `security@sonarsource.com` so that we can investigate.
+
+
+## Turning it off
+
+You can disable telemetry at any time by setting the `sonar.telemetry.enabled` property to `false` in `$SONARQUBE-HOME/conf/sonar.properties`.
+By default, it is set to `true`.
+
+
+## What information is sent?
+
+Once a day (every 24 hours), SonarQube sends a `JSON` payload to `https://telemetry.sonarsource.com/sonarqube`.
+
+The data that is sent includes:
+
+* Information about the SonarQube instances itself (version, edition, database type, etc.)
+* The list of projects on the instance including, for each:
+ * A traceable unique project identifier (but one which doesn’t reveal any identifying information about the project)
+ * Information about the project like language, last analysis time, number of lines of code, etc.
+* The list of users on that instance including, for each:
+ * A traceable unique user identifier (but one which doesn’t reveal any identifiying information about the user)
+ * Information about the user's usage of the system like time of last login and current status.
+
+Here is an example of a telemetry payload:
+
+```
+{
+ "id": "ID",
+ "version": "9.6",
+ "edition": "enterprise",
+ "licenseType": "TEST-LICENCE",
+ "database": {
+ "name": "oracle",
+ "version": "2.0.0"
+ },
+ "plugins": [
+ {
+ "name": "plugin-name",
+ "version": "9.6"
+ }
+ ],
+ "externalAuthProviders": [
+ "sonarqube"
+ ],
+ "installationDate": 1661933380862,
+ "installationVersion": "9.6",
+ "docker": false,
+ "users": [
+ {
+ "userUuid": "UUID-1",
+ "status": "active",
+ "lastActivity": "2022-01-01T08:00:00+00"
+ }
+ ],
+ "projects": [
+ {
+ "projectUuid": "UUID-1",
+ "lastAnalysis": "2022-01-01T08:00:00+00"
+ "language": "java",
+ "loc": 40
+ },
+ {
+ "projectUuid": "UUID-2",
+ "lastAnalysis": "2022-01-01T08:00:00+00"
+ "language": "ts",
+ "loc": 24
+ },
+ {
+ "projectUuid": "UUID-3",
+ "lastAnalysis": "2022-08-31T10:09:56+0200",
+ "language": "css",
+ "loc": 7
+ }
+ ],
+ "projects-general-stats": [
+ {
+ "projectUuid": "UUID-1",
+ "branchCount": 2,
+ "pullRequestCount": 0,
+ "scm": "undetected",
+ "ci": "cirrus_ci",
+ "alm": "gitlab_cloud"
+ },
+ {
+ "projectUuid":"UUID-2",
+ "branchCount": 1,
+ "pullRequestCount": 0,
+ "scm": "undetected",
+ "ci": "undetected",
+ "alm": "github_cloud"
+ },
+ {
+ "projectUuid": "UUID-3",
+ "branchCount": 1,
+ "pullRequestCount": 0,
+ "scm": "undetected",
+ "ci": "undetected",
+ "alm": "undetected"
+ }
+ ]
+}
+```