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Diffstat (limited to 'docs/content/doc/help/seek-help.en-us.md')
| -rw-r--r-- | docs/content/doc/help/seek-help.en-us.md | 11 |
1 files changed, 10 insertions, 1 deletions
diff --git a/docs/content/doc/help/seek-help.en-us.md b/docs/content/doc/help/seek-help.en-us.md index 36406b091f..e9d0211029 100644 --- a/docs/content/doc/help/seek-help.en-us.md +++ b/docs/content/doc/help/seek-help.en-us.md @@ -15,9 +15,18 @@ menu: # Support Options -- [Discord](https://discord.gg/NsatcWJ) +- [Discord](https://discord.gg/Gitea) - [Discourse Forum](https://discourse.gitea.io/) +**NOTE:** When asking for support, it may be a good idea to have the following available so that the person helping has all the info they need: + +1. Your `app.ini` (with any sensitive data scrubbed as necessary) +2. The `gitea.log` (and any other appropriate log files for the situation) + * e.g. If the error is related to the database, the `xorm.log` might be helpful +3. Any error messages you are seeing +4. When possible, try to replicate the issue on [try.gitea.io](https://try.gitea.io) and include steps so that others can reproduce the issue. + * This will greatly improve the chance that the root of the issue can be quickly discovered and resolved. + ## Bugs If you found a bug, please create an [issue on GitHub](https://github.com/go-gitea/gitea/issues). |