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---
date: "2016-11-08T16:00:00+02:00"
title: "Troubleshooting"
slug: "troubleshooting"
weight: 10
toc: true
draft: false
menu:
sidebar:
parent: "help"
name: "Troubleshooting"
weight: 20
identifier: "troubleshooting"
---
# Troubleshooting
This page contains some common seen issues and their solutions.
## SSH issues
For issues reaching repositories over `ssh` while the gitea web front-end, but
`https` based git repository access works fine, consider looking into the following.
```
Permission denied (publickey).
fatal: Could not read from remote repository.
```
This error signifies that the server rejected a log in attempt, check the
following things:
* On the client:
* Ensure the public and private ssh keys are added to the correct Gitea user.
* Make sure there are no issues in the remote url, ensure the name of the
git user (before the `@`) is spelled correctly.
* Ensure public and private ssh keys are correct on client machine.
* Try to connect using ssh (ssh git@myremote.example) to ensure a connection
can be made.
* On the server:
* Make sure the repository exists and is correctly named.
* Check the permissions of the `.ssh` directory in the system user's home directory.
* Verify that the correct public keys are added to `.ssh/authorized_keys`.
Try to run `Rewrite '.ssh/authorized_keys' file (for Gitea SSH keys)` on the
Gitea admin panel.
* Read gitea logs.
* Read /var/log/auth (or similar).
* Check permissions of repositories.
The following is an example of a missing public SSH key where authentication
succeeded, but some other setting is preventing SSH from reaching the correct
repository.
```
fatal: Could not read from remote repository.
Please make sure you have the correct access rights
and the repository exists.
```
In this case, look into the following settings:
* On the server:
* Make sure that the `git` system user has a usable shell set
* Verify this with `getent passwd git | cut -d: -f7`
* `usermod` or `chsh` can be used to modify this.
* Ensure that the `gitea serv` command in `.ssh/authorized_keys` uses the
correct configuration file.
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