You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.

issue_template.md 2.8KB

9 years ago
11 years ago
8 years ago
8 years ago
123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130
  1. <!--
  2. Thanks for reporting issues back to Nextcloud! This is the issue tracker of Nextcloud, if you have any support question please check out https://nextcloud.com/support
  3. This is the bug tracker for the Server component. Find other components at https://github.com/nextcloud/
  4. For reporting potential security issues please see https://nextcloud.com/security/
  5. To make it possible for us to help you please fill out below information carefully.
  6. -->
  7. ### Steps to reproduce
  8. 1.
  9. 2.
  10. 3.
  11. ### Expected behaviour
  12. Tell us what should happen
  13. ### Actual behaviour
  14. Tell us what happens instead
  15. ### Server configuration
  16. **Operating system**:
  17. **Web server:**
  18. **Database:**
  19. **PHP version:**
  20. **Nextcloud version:** (see Nextcloud admin page)
  21. **Updated from an older Nextcloud/ownCloud or fresh install:**
  22. **Where did you install Nextcloud from:**
  23. **Signing status:**
  24. <details>
  25. <summary>Signing status</summary>
  26. ```
  27. Login as admin user into your Nextcloud and access
  28. http://example.com/index.php/settings/integrity/failed
  29. paste the results here.
  30. ```
  31. </details>
  32. **List of activated apps:**
  33. <details>
  34. <summary>App list</summary>
  35. ```
  36. If you have access to your command line run e.g.:
  37. sudo -u www-data php occ app:list
  38. from within your Nextcloud installation folder
  39. ```
  40. </details>
  41. **The content of config/config.php:**
  42. <details>
  43. <summary>Config report</summary>
  44. ```
  45. If you have access to your command line run e.g.:
  46. sudo -u www-data php occ config:list system
  47. from within your Nextcloud installation folder
  48. or
  49. Insert your config.php content here
  50. (Without the database password, passwordsalt and secret)
  51. ```
  52. </details>
  53. **Are you using external storage, if yes which one:** local/smb/sftp/...
  54. **Are you using encryption:** yes/no
  55. **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
  56. #### LDAP configuration (delete this part if not used)
  57. <details>
  58. <summary>LDAP config</summary>
  59. ```
  60. With access to your command line run e.g.:
  61. sudo -u www-data php occ ldap:show-config
  62. from within your Nextcloud installation folder
  63. Without access to your command line download the data/owncloud.db to your local
  64. computer or access your SQL server remotely and run the select query:
  65. SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
  66. Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
  67. ```
  68. </details>
  69. ### Client configuration
  70. **Browser:**
  71. **Operating system:**
  72. ### Logs
  73. #### Web server error log
  74. <details>
  75. <summary>Web server error log</summary>
  76. ```
  77. Insert your webserver log here
  78. ```
  79. </details>
  80. #### Nextcloud log (data/nextcloud.log)
  81. <details>
  82. <summary>Nextcloud log</summary>
  83. ```
  84. Insert your Nextcloud log here
  85. ```
  86. </details>
  87. #### Browser log
  88. <details>
  89. <summary>Browser log</summary>
  90. ```
  91. Insert your browser log here, this could for example include:
  92. a) The javascript console log
  93. b) The network log
  94. c) ...
  95. ```
  96. </details>