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issue_template.md 3.0KB

11 years ago
8 years ago
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  1. <!--
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  8. ### Steps to reproduce
  9. 1.
  10. 2.
  11. 3.
  12. ### Expected behaviour
  13. Tell us what should happen
  14. ### Actual behaviour
  15. Tell us what happens instead
  16. ### Server configuration
  17. **Operating system**:
  18. **Web server:**
  19. **Database:**
  20. **PHP version:**
  21. **Nextcloud version:** (see Nextcloud admin page)
  22. **Updated from an older Nextcloud/ownCloud or fresh install:**
  23. **Where did you install Nextcloud from:**
  24. **Signing status:**
  25. <details>
  26. <summary>Signing status</summary>
  27. ```
  28. Login as admin user into your Nextcloud and access
  29. http://example.com/index.php/settings/integrity/failed
  30. paste the results here.
  31. ```
  32. </details>
  33. **List of activated apps:**
  34. <details>
  35. <summary>App list</summary>
  36. ```
  37. If you have access to your command line run e.g.:
  38. sudo -u www-data php occ app:list
  39. from within your Nextcloud installation folder
  40. ```
  41. </details>
  42. **Nextcloud configuration:**
  43. <details>
  44. <summary>Config report</summary>
  45. ```
  46. If you have access to your command line run e.g.:
  47. sudo -u www-data php occ config:list system
  48. from within your Nextcloud installation folder
  49. or
  50. Insert your config.php content here.
  51. Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
  52. ```
  53. </details>
  54. **Are you using external storage, if yes which one:** local/smb/sftp/...
  55. **Are you using encryption:** yes/no
  56. **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
  57. #### LDAP configuration (delete this part if not used)
  58. <details>
  59. <summary>LDAP config</summary>
  60. ```
  61. With access to your command line run e.g.:
  62. sudo -u www-data php occ ldap:show-config
  63. from within your Nextcloud installation folder
  64. Without access to your command line download the data/owncloud.db to your local
  65. computer or access your SQL server remotely and run the select query:
  66. SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
  67. Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
  68. ```
  69. </details>
  70. ### Client configuration
  71. **Browser:**
  72. **Operating system:**
  73. ### Logs
  74. #### Web server error log
  75. <details>
  76. <summary>Web server error log</summary>
  77. ```
  78. Insert your webserver log here
  79. ```
  80. </details>
  81. #### Nextcloud log (data/nextcloud.log)
  82. <details>
  83. <summary>Nextcloud log</summary>
  84. ```
  85. Insert your Nextcloud log here
  86. ```
  87. </details>
  88. #### Browser log
  89. <details>
  90. <summary>Browser log</summary>
  91. ```
  92. Insert your browser log here, this could for example include:
  93. a) The javascript console log
  94. b) The network log
  95. c) ...
  96. ```
  97. </details>