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- ### Steps to reproduce
- 1.
- 2.
- 3.
-
- ### Expected behaviour
- Tell us what should happen
-
- ### Actual behaviour
- Tell us what happens instead
-
- ### Server configuration
- **Operating system**:
-
- **Web server:**
-
- **Database:**
-
- **PHP version:**
-
- **ownCloud version:** (see ownCloud admin page)
-
- **Updated from an older ownCloud or fresh install:**
-
- **List of activated apps:**
-
- ```
- If you have access to your command line run e.g.:
- sudo -u www-data php occ app:list
- from within your ownCloud installation folder
- ```
-
- **The content of config/config.php:**
-
- ```
- If you have access to your command line run e.g.:
- sudo -u www-data php occ config:list system --public
- from within your ownCloud installation folder
-
- or
-
- Insert your config.php content here
- (Without the database password, passwordsalt and secret)
- ```
-
- **Are you using external storage, if yes which one:** local/smb/sftp/...
-
- **Are you using encryption:** yes/no
-
- **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
-
- #### LDAP configuration (delete this part if not used)
-
- ```
- On ownCloud 7+ with access to your command line run e.g.:
- sudo -u www-data php occ ldap:show-config
- from within your ownCloud installation folder
-
- On ownCloud 6 with access to your command line run e.g.:
- sqlite3 data/owncloud.db or mysql -u root -p owncloud
- then execute: select * from oc_appconfig where appid='user_ldap';
-
- Without access to your command line download the data/owncloud.db to your local
- computer or access your SQL server remotely and run the select query above.
-
- Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
- ```
-
- ### Client configuration
- **Browser:**
-
- **Operating system:**
-
- ### Logs
- #### Web server error log
- ```
- Insert your webserver log here
- ```
-
- #### ownCloud log (data/owncloud.log)
- ```
- Insert your ownCloud log here
- ```
-
- #### Browser log
- ```
- Insert your browser log here, this could for example include:
-
- a) The javascript console log
- b) The network log
- c) ...
- ```
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