mirror of
https://github.com/nextcloud/server.git
synced 2024-08-23 05:56:02 +02:00
218 lines
7.6 KiB
YAML
218 lines
7.6 KiB
YAML
name: "Bug report: Nextcloud Server"
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description: "Submit a report and help us improve Nextcloud Server"
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title: "[Bug]: "
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labels: ["bug", "0. Needs triage"]
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body:
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- type: markdown
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attributes:
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value: |
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### 👍 Thank you for contributing to our project!
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Please note this is a **free and open-source** project. Most people take on their own time to help you, so please, be patient.
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You can obtain [Enterprise support](https://nextcloud.com/support/) if you run Nextcloud Server in a mission critical environment.
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- type: checkboxes
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id: before-posting
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attributes:
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label: "⚠️ This issue respects the following points: ⚠️"
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description: All conditions are **required**. Your issue can be closed if these are checked incorrectly.
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options:
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- label: This is a **bug**, not a question or a configuration/webserver/proxy issue.
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required: true
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- label: This issue is **not** already reported on [Github](https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3Abug) OR [Nextcloud Community Forum](https://help.nextcloud.com/) _(I've searched it)_.
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required: true
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- label: Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions.
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required: true
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- label: I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).
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required: true
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- type: textarea
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id: bug-description
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attributes:
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label: Bug description
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description: |
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Provide a description of the bug you're experiencing.
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Don't just expect someone will guess what your specific problem is and provide full details.
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validations:
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required: true
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- type: textarea
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id: reproduce
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attributes:
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label: Steps to reproduce
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description: |
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Describe the steps to reproduce the bug.
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The better your description is _(go 'here', click 'there'...)_ the fastest you'll get an _(accurate)_ answer.
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value: |
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1.
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2.
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3.
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validations:
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required: true
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- type: textarea
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id: expected-behavior
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attributes:
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label: Expected behavior
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description: Describe what you expected to happen instead.
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validations:
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required: true
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- type: dropdown
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id: install-method
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attributes:
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label: Installation method
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description: |
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Select installation method you've used.
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_Describe the method in the "Additional info" section if you chose "Other"._
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options:
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- "Community Web installer on a VPS or web space"
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- "Community Manual installation with Archive"
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- "Community Docker image"
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- "Community NextcloudPi appliance"
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- "Community SNAP package"
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- "Community VM appliance"
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- "Other Community project"
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- "Official All-in-One appliance"
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- type: dropdown
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id: nextcloud-version
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attributes:
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label: Nextcloud Server version
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description: |
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Select Nextcloud Server version.
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_Versions not listed here are not maintained and not supported anymore_
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options:
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- "25"
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- "26"
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- "27"
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- "master"
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validations:
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required: true
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- type: dropdown
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id: system
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attributes:
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label: Operating system
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description: |
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Select operating system where Nextcloud Server is installed.
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_Describe in the "Additional info" section if you chose "Other"._
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options:
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- "Debian/Ubuntu"
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- "RHEL/CentOS"
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- "Other"
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- type: dropdown
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id: php
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attributes:
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label: PHP engine version
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description: |
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Select PHP engine version serving Nextcloud Server.
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_Describe in the "Additional info" section if you chose "Other"._
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options:
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- "PHP 7.4"
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- "PHP 8.0"
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- "PHP 8.1"
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- "PHP 8.2"
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- "Other"
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- type: dropdown
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id: webserver
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attributes:
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label: Web server
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description: |
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Select Webserver serving Nextcloud Server.
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_Describe in the "Additional info" section if you chose "Other"._
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options:
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- "Apache (supported)"
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- "Nginx"
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- "Other"
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- type: dropdown
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id: database
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attributes:
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label: Database engine version
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description: |
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Select Database engine serving Nextcloud Server.
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_Describe in the "Additional info" section if you chose "Other"._
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options:
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- "MySQL"
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- "MariaDB"
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- "PostgreSQL"
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- "SQlite"
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- "Oracle"
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- "Other"
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- type: dropdown
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id: fresh
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attributes:
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label: Is this bug present after an update or on a fresh install?
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description: |
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Select if bug is present after an update or on a fresh install.
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options:
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- "Updated from a MINOR version (ex. 22.1 to 22.2)"
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- "Upgraded to a MAJOR version (ex. 22 to 23)"
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- "Fresh Nextcloud Server install"
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- type: dropdown
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id: encryption
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attributes:
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label: Are you using the Nextcloud Server Encryption module?
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description: Select if encryption is Enabled on your Nextcloud Server.
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options:
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- "Encryption is Enabled"
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- "Encryption is Disabled"
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- type: checkboxes
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id: users
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attributes:
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label: What user-backends are you using?
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description: |
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Select **all** user-backends Enabled on your Nextcloud Server.
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_Describe in the "Additional info" section if you chose "Other"._
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options:
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- label: "Default user-backend _(database)_"
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- label: "LDAP/ Active Directory"
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- label: "SSO - SAML"
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- label: "Other"
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- type: textarea
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id: configs
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attributes:
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label: Configuration report
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description: |
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Provide information about your configuration.
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To get this information, execute one of the following commands on the CLI:
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```shell
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sudo -u www-data php occ config:list system
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php occ config:list system
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./occ config:list system
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```
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> NOTE: This will be automatically formatted into code for better readability.
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render: shell
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- type: textarea
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id: apps
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attributes:
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label: List of activated Apps
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description: |
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Provide information about your apps.
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To get this information, execute one of the following commands on the CLI:
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```shell
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sudo -u www-data php occ app:list
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php occ app:list
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./occ app:list
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```
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> NOTE: This will be automatically formatted into code for better readability.
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render: shell
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- type: textarea
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id: nextcloud-signingstatus
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attributes:
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label: Nextcloud Signing status
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description: |
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Provide Nextcloud Signing status.
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First, login as Admin user into your Nextcloud, then access this URL:
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```shell
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https://yournextcloud.tld/index.php/settings/integrity/failed
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```
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> NOTE: This will be automatically formatted into code for better readability.
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render: shell
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- type: textarea
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id: nextcloud-log
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attributes:
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label: Nextcloud Logs
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description: |
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Provide Nextcloud logs lines.
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Copy all contents from `data/nextcloud.log` or a RAW from `/settings/admin/logging` section:
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> NOTE: This will be automatically formatted into code for better readability.
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render: shell
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- type: textarea
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id: additional-info
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attributes:
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label: Additional info
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description: Any additional information related to the issue (ex. browser console errors, software versions).
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