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-rw-r--r--.github/ISSUE_TEMPLATE/BUG_REPORT.yml57
1 files changed, 29 insertions, 28 deletions
diff --git a/.github/ISSUE_TEMPLATE/BUG_REPORT.yml b/.github/ISSUE_TEMPLATE/BUG_REPORT.yml
index 10edd468efd..a64e6e6033a 100644
--- a/.github/ISSUE_TEMPLATE/BUG_REPORT.yml
+++ b/.github/ISSUE_TEMPLATE/BUG_REPORT.yml
@@ -7,45 +7,49 @@ body:
attributes:
value: |
### 👍 Thank you for contributing to our project!
- Please note this is a **free and open-source** project. You can obtain [Enterprise support](https://nextcloud.com/support/) if you run Nextcloud Server in a mission critical environment.
+ Please note this is a **free and open-source** project. Most people take on their own time to help you, so please, be patient.
+ You can obtain [Enterprise support](https://nextcloud.com/support/) if you run Nextcloud Server in a mission critical environment.
- type: checkboxes
id: before-posting
attributes:
- label: "⚠️ Before submitting, please verify the following: ⚠️"
+ label: "⚠️ This issue respects the following points: ⚠️"
description: All conditions are **required**. Your issue can be closed if these are checked incorrectly.
options:
- - label: This is a **bug**, not a question or a configuration issue.
+ - label: This is a **bug**, not a question or a configuration/webserver/proxy issue.
required: true
- - label: This issue is **not** already reported on Github (I've searched it).
+ - label: This issue is **not** already reported on Github _(I've searched it)_.
required: true
- label: Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions.
required: true
- - label: I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
+ - label: I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).
required: true
- type: textarea
id: bug-description
attributes:
label: Bug description
- description: Provide a description of the bug you're experiencing.
+ description: |
+ Provide a description of the bug you're experiencing.
+ Don't just expect someone will guess what your specific problem is and provide full details.
validations:
required: true
- type: textarea
id: reproduce
attributes:
label: Steps to reproduce
- description: Describe the steps to reproduce the bug.
+ description: |
+ Describe the steps to reproduce the bug.
+ The better your description is _(go 'here', click 'there'...)_ the fastest you'll get an _(accurate)_ answer.
value: |
1.
2.
3.
- ...
validations:
required: true
- type: textarea
id: expected-behavior
attributes:
label: Expected behavior
- description: Describe what you expected to happen.
+ description: Describe what you expected to happen instead.
validations:
required: true
- type: dropdown
@@ -53,8 +57,8 @@ body:
attributes:
label: Installation method
description: |
- Select installation method you used.
- Describe the method in the "Additional info" section if you chose "other".
+ Select installation method you've used.
+ _Describe the method in the "Additional info" section if you chose "Other"._
options:
- "Manual installation"
- "Official Docker image"
@@ -71,7 +75,7 @@ body:
label: Operating system
description: |
Select operating system where Nextcloud Server is installed.
- Describe in the "Additional info" section if you chose "Other".
+ _Describe in the "Additional info" section if you chose "Other"._
options:
- "Debian/Ubuntu"
- "RHEL/CentOS"
@@ -84,7 +88,7 @@ body:
label: PHP engine version
description: |
Select PHP engine version serving Nextcloud Server.
- Describe in the "Additional info" section if you chose "Other".
+ _Describe in the "Additional info" section if you chose "Other"._
options:
- "PHP 7.3"
- "PHP 7.4"
@@ -99,7 +103,7 @@ body:
label: Web server
description: |
Select Webserver serving Nextcloud Server.
- Describe in the "Additional info" section if you chose "Other".
+ _Describe in the "Additional info" section if you chose "Other"._
options:
- "Apache (supported)"
- "Nginx"
@@ -113,7 +117,7 @@ body:
label: Database engine version
description: |
Select Database engine serving Nextcloud Server.
- Describe in the "Additional info" section if you chose "Other".
+ _Describe in the "Additional info" section if you chose "Other"._
options:
- "MySQL"
- "MariaDB"
@@ -139,8 +143,7 @@ body:
id: encryption
attributes:
label: Are you using the Nextcloud Server Encryption module?
- description: |
- Select if encryption is Enabled on your Nextcloud Server.
+ description: Select if encryption is Enabled on your Nextcloud Server.
options:
- "Encryption is Enabled"
- "Encryption is Disabled"
@@ -149,17 +152,15 @@ body:
- type: checkboxes
id: users
attributes:
- label: Are you using an external user-backend?
+ label: What user-backends are you using?
description: |
- Select all user-backends Enabled on your Nextcloud Server.
- Describe in the "Additional info" section if you chose "Other".
+ Select **all** user-backends Enabled on your Nextcloud Server.
+ _Describe in the "Additional info" section if you chose "Other"._
options:
- - label: "Default internal user-backend"
+ - label: "Default user-backend _(database)_"
- label: "LDAP/ Active Directory"
- label: "SSO - SAML"
- label: "Other"
- validations:
- required: true
- type: textarea
id: configs
attributes:
@@ -172,7 +173,7 @@ body:
php occ config:list system
./occ config:list system
```
- > NOTE: This will be automatically formatted into code.
+ > NOTE: This will be automatically formatted into code for better readability.
render: shell
validations:
required: true
@@ -188,7 +189,7 @@ body:
php occ app:list
./occ app:list
```
- > NOTE: This will be automatically formatted into code.
+ > NOTE: This will be automatically formatted into code for better readability.
render: shell
validations:
required: true
@@ -200,9 +201,9 @@ body:
Provide Nextcloud Signing status.
First, login as Admin user into your Nextcloud, then access this URL:
```shell
- https://yournextcloud.com/index.php/settings/integrity/failed
+ https://yournextcloud.tld/index.php/settings/integrity/failed
```
- > NOTE: This will be automatically formatted into code.
+ > NOTE: This will be automatically formatted into code for better readability.
render: shell
validations:
required: true
@@ -213,7 +214,7 @@ body:
description: |
Provide Nextcloud logs lines.
Copy all contents from `data/nextcloud.log` or a RAW from `/settings/admin/logging` section:
- > NOTE: This will be automatically formatted into code.
+ > NOTE: This will be automatically formatted into code for better readability.
render: shell
validations:
required: true