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|
name: "Bug report: Nextcloud Server"
description: "Submit a report and help us improve Nextcloud Server"
title: "[Bug]: "
labels: ["bug", "0. Needs triage"]
body:
- type: markdown
attributes:
value: |
### 👍 Thank you for contributing to our project!
Please note this is a **free and open-source** project. Most people take on their own time to help you, so please, be patient.
You can obtain [Enterprise support](https://nextcloud.com/support/) if you run Nextcloud Server in a mission critical environment.
- type: checkboxes
id: before-posting
attributes:
label: "⚠️ This issue respects the following points: ⚠️"
description: All conditions are **required**. Your issue can be closed if these are checked incorrectly.
options:
- label: This is a **bug**, not a question or a configuration/webserver/proxy issue.
required: true
- label: This issue is **not** already reported on [Github](https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3Abug) OR [Nextcloud Community Forum](https://help.nextcloud.com/) _(I've searched it)_.
required: true
- label: Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions.
required: true
- label: I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).
required: true
- type: textarea
id: bug-description
attributes:
label: Bug description
description: |
Provide a description of the bug you're experiencing.
Don't just expect someone will guess what your specific problem is and provide full details.
validations:
required: true
- type: textarea
id: reproduce
attributes:
label: Steps to reproduce
description: |
Describe the steps to reproduce the bug.
The better your description is _(go 'here', click 'there'...)_ the fastest you'll get an _(accurate)_ answer.
value: |
1.
2.
3.
validations:
required: true
- type: textarea
id: expected-behavior
attributes:
label: Expected behavior
description: Describe what you expected to happen instead.
validations:
required: true
- type: dropdown
id: install-method
attributes:
label: Installation method
description: |
Select installation method you've used.
_Describe the method in the "Additional info" section if you chose "Other"._
options:
- "Community Web installer on a VPS or web space"
- "Community Manual installation with Archive"
- "Community Docker image"
- "Community NextcloudPi appliance"
- "Community SNAP package"
- "Community VM appliance"
- "Other Community project"
- "Official All-in-One appliance"
- type: dropdown
id: nextcloud-version
attributes:
label: Nextcloud Server version
description: |
Select Nextcloud Server version.
_Versions not listed here are not maintained and not supported anymore_
options:
- "26"
- "27"
- "28"
- "master"
validations:
required: true
- type: dropdown
id: system
attributes:
label: Operating system
description: |
Select operating system where Nextcloud Server is installed.
_Describe in the "Additional info" section if you chose "Other"._
options:
- "Debian/Ubuntu"
- "RHEL/CentOS"
- "Other"
- type: dropdown
id: php
attributes:
label: PHP engine version
description: |
Select PHP engine version serving Nextcloud Server.
_Describe in the "Additional info" section if you chose "Other"._
options:
- "PHP 7.4"
- "PHP 8.0"
- "PHP 8.1"
- "PHP 8.2"
- "Other"
- type: dropdown
id: webserver
attributes:
label: Web server
description: |
Select Webserver serving Nextcloud Server.
_Describe in the "Additional info" section if you chose "Other"._
options:
- "Apache (supported)"
- "Nginx"
- "Other"
- type: dropdown
id: database
attributes:
label: Database engine version
description: |
Select Database engine serving Nextcloud Server.
_Describe in the "Additional info" section if you chose "Other"._
options:
- "MySQL"
- "MariaDB"
- "PostgreSQL"
- "SQlite"
- "Oracle"
- "Other"
- type: dropdown
id: fresh
attributes:
label: Is this bug present after an update or on a fresh install?
description: |
Select if bug is present after an update or on a fresh install.
options:
- "Updated from a MINOR version (ex. 22.1 to 22.2)"
- "Upgraded to a MAJOR version (ex. 22 to 23)"
- "Fresh Nextcloud Server install"
- type: dropdown
id: encryption
attributes:
label: Are you using the Nextcloud Server Encryption module?
description: Select if encryption is Enabled on your Nextcloud Server.
options:
- "Encryption is Enabled"
- "Encryption is Disabled"
- type: checkboxes
id: users
attributes:
label: What user-backends are you using?
description: |
Select **all** user-backends Enabled on your Nextcloud Server.
_Describe in the "Additional info" section if you chose "Other"._
options:
- label: "Default user-backend _(database)_"
- label: "LDAP/ Active Directory"
- label: "SSO - SAML"
- label: "Other"
- type: textarea
id: configs
attributes:
label: Configuration report
description: |
Provide information about your configuration.
To get this information, execute one of the following commands on the CLI:
```shell
sudo -u www-data php occ config:list system
php occ config:list system
./occ config:list system
```
> NOTE: This will be automatically formatted into code for better readability.
render: shell
- type: textarea
id: apps
attributes:
label: List of activated Apps
description: |
Provide information about your apps.
To get this information, execute one of the following commands on the CLI:
```shell
sudo -u www-data php occ app:list
php occ app:list
./occ app:list
```
> NOTE: This will be automatically formatted into code for better readability.
render: shell
- type: textarea
id: nextcloud-signingstatus
attributes:
label: Nextcloud Signing status
description: |
Provide Nextcloud Signing status.
First, login as Admin user into your Nextcloud, then access this URL:
```shell
https://yournextcloud.tld/index.php/settings/integrity/failed
```
> NOTE: This will be automatically formatted into code for better readability.
render: shell
- type: textarea
id: nextcloud-log
attributes:
label: Nextcloud Logs
description: |
Provide Nextcloud logs lines.
Copy all contents from `data/nextcloud.log` or a RAW from `/settings/admin/logging` section:
> NOTE: This will be automatically formatted into code for better readability.
render: shell
- type: textarea
id: additional-info
attributes:
label: Additional info
description: Any additional information related to the issue (ex. browser console errors, software versions).
|
