# Redmine - project management software # Copyright (C) 2006-2016 Jean-Philippe Lang # # This program is free software; you can redistribute it and/or # modify it under the terms of the GNU General Public License # as published by the Free Software Foundation; either version 2 # of the License, or (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA. class MailHandler < ActionMailer::Base include ActionView::Helpers::SanitizeHelper include Redmine::I18n class UnauthorizedAction < StandardError; end class MissingInformation < StandardError; end attr_reader :email, :user, :handler_options def self.receive(raw_mail, options={}) options = options.deep_dup options[:issue] ||= {} options[:allow_override] ||= [] if options[:allow_override].is_a?(String) options[:allow_override] = options[:allow_override].split(',') end options[:allow_override].map! {|s| s.strip.downcase.gsub(/\s+/, '_')} # Project needs to be overridable if not specified options[:allow_override] << 'project' unless options[:issue].has_key?(:project) options[:no_account_notice] = (options[:no_account_notice].to_s == '1') options[:no_notification] = (options[:no_notification].to_s == '1') options[:no_permission_check] = (options[:no_permission_check].to_s == '1') raw_mail.force_encoding('ASCII-8BIT') ActiveSupport::Notifications.instrument("receive.action_mailer") do |payload| mail = Mail.new(raw_mail) set_payload_for_mail(payload, mail) new.receive(mail, options) end end # Receives an email and rescues any exception def self.safe_receive(*args) receive(*args) rescue Exception => e logger.error "MailHandler: an unexpected error occurred when receiving email: #{e.message}" if logger return false end # Extracts MailHandler options from environment variables # Use when receiving emails with rake tasks def self.extract_options_from_env(env) options = {:issue => {}} %w(project status tracker category priority assigned_to fixed_version).each do |option| options[:issue][option.to_sym] = env[option] if env[option] end %w(allow_override unknown_user no_permission_check no_account_notice no_notification default_group project_from_subaddress).each do |option| options[option.to_sym] = env[option] if env[option] end if env['private'] options[:issue][:is_private] = '1' end options end def logger Rails.logger end cattr_accessor :ignored_emails_headers self.ignored_emails_headers = { 'Auto-Submitted' => /\Aauto-(replied|generated)/, 'X-Autoreply' => 'yes' } # Processes incoming emails # Returns the created object (eg. an issue, a message) or false def receive(email, options={}) @email = email @handler_options = options sender_email = email.from.to_a.first.to_s.strip # Ignore emails received from the application emission address to avoid hell cycles if sender_email.casecmp(Setting.mail_from.to_s.strip) == 0 if logger logger.info "MailHandler: ignoring email from Redmine emission address [#{sender_email}]" end return false end # Ignore auto generated emails self.class.ignored_emails_headers.each do |key, ignored_value| value = email.header[key] if value value = value.to_s.downcase if (ignored_value.is_a?(Regexp) && value.match(ignored_value)) || value == ignored_value if logger logger.info "MailHandler: ignoring email with #{key}:#{value} header" end return false end end end @user = User.find_by_mail(sender_email) if sender_email.present? if @user && !@user.active? if logger logger.info "MailHandler: ignoring email from non-active user [#{@user.login}]" end return false end if @user.nil? # Email was submitted by an unknown user case handler_options[:unknown_user] when 'accept' @user = User.anonymous when 'create' @user = create_user_from_email if @user if logger logger.info "MailHandler: [#{@user.login}] account created" end add_user_to_group(handler_options[:default_group]) unless handler_options[:no_account_notice] Mailer.account_information(@user, @user.password).deliver end else if logger logger.error "MailHandler: could not create account for [#{sender_email}]" end return false end else # Default behaviour, emails from unknown users are ignored if logger logger.info "MailHandler: ignoring email from unknown user [#{sender_email}]" end return false end end User.current = @user dispatch end private MESSAGE_ID_RE = %r{^ e # TODO: send a email to the user logger.error "MailHandler: #{e.message}" if logger false rescue MissingInformation => e logger.error "MailHandler: missing information from #{user}: #{e.message}" if logger false rescue UnauthorizedAction => e logger.error "MailHandler: unauthorized attempt from #{user}" if logger false end def dispatch_to_default receive_issue end # Creates a new issue def receive_issue project = target_project # check permission unless handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_issues, project) end issue = Issue.new(:author => user, :project => project) attributes = issue_attributes_from_keywords(issue) if handler_options[:no_permission_check] issue.tracker_id = attributes['tracker_id'] if project issue.tracker_id ||= project.trackers.first.try(:id) end end issue.safe_attributes = attributes issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)} issue.subject = cleaned_up_subject if issue.subject.blank? issue.subject = '(no subject)' end issue.description = cleaned_up_text_body issue.start_date ||= User.current.today if Setting.default_issue_start_date_to_creation_date? issue.is_private = (handler_options[:issue][:is_private] == '1') # add To and Cc as watchers before saving so the watchers can reply to Redmine add_watchers(issue) issue.save! add_attachments(issue) logger.info "MailHandler: issue ##{issue.id} created by #{user}" if logger issue end # Adds a note to an existing issue def receive_issue_reply(issue_id, from_journal=nil) issue = Issue.find_by_id(issue_id) return unless issue # check permission unless handler_options[:no_permission_check] unless user.allowed_to?(:add_issue_notes, issue.project) || user.allowed_to?(:edit_issues, issue.project) raise UnauthorizedAction end end # ignore CLI-supplied defaults for new issues handler_options[:issue].clear journal = issue.init_journal(user) if from_journal && from_journal.private_notes? # If the received email was a reply to a private note, make the added note private issue.private_notes = true end issue.safe_attributes = issue_attributes_from_keywords(issue) issue.safe_attributes = {'custom_field_values' => custom_field_values_from_keywords(issue)} journal.notes = cleaned_up_text_body # add To and Cc as watchers before saving so the watchers can reply to Redmine add_watchers(issue) add_attachments(issue) issue.save! if logger logger.info "MailHandler: issue ##{issue.id} updated by #{user}" end journal end # Reply will be added to the issue def receive_journal_reply(journal_id) journal = Journal.find_by_id(journal_id) if journal && journal.journalized_type == 'Issue' receive_issue_reply(journal.journalized_id, journal) end end # Receives a reply to a forum message def receive_message_reply(message_id) message = Message.find_by_id(message_id) if message message = message.root unless handler_options[:no_permission_check] raise UnauthorizedAction unless user.allowed_to?(:add_messages, message.project) end if !message.locked? reply = Message.new(:subject => cleaned_up_subject.gsub(%r{^.*msg\d+\]}, '').strip, :content => cleaned_up_text_body) reply.author = user reply.board = message.board message.children << reply add_attachments(reply) reply else if logger logger.info "MailHandler: ignoring reply from [#{sender_email}] to a locked topic" end end end end def add_attachments(obj) if email.attachments && email.attachments.any? email.attachments.each do |attachment| next unless accept_attachment?(attachment) next unless attachment.body.decoded.size > 0 obj.attachments << Attachment.create(:container => obj, :file => attachment.body.decoded, :filename => attachment.filename, :author => user, :content_type => attachment.mime_type) end end end # Returns false if the +attachment+ of the incoming email should be ignored def accept_attachment?(attachment) @excluded ||= Setting.mail_handler_excluded_filenames.to_s.split(',').map(&:strip).reject(&:blank?) @excluded.each do |pattern| regexp = %r{\A#{Regexp.escape(pattern).gsub("\\*", ".*")}\z}i if attachment.filename.to_s =~ regexp logger.info "MailHandler: ignoring attachment #{attachment.filename} matching #{pattern}" return false end end true end # Adds To and Cc as watchers of the given object if the sender has the # appropriate permission def add_watchers(obj) if handler_options[:no_permission_check] || user.allowed_to?("add_#{obj.class.name.underscore}_watchers".to_sym, obj.project) addresses = [email.to, email.cc].flatten.compact.uniq.collect {|a| a.strip.downcase} unless addresses.empty? users = User.active.having_mail(addresses).to_a users -= obj.watcher_users users.each do |u| obj.add_watcher(u) end end end end def get_keyword(attr, options={}) @keywords ||= {} if @keywords.has_key?(attr) @keywords[attr] else @keywords[attr] = begin override = options.key?(:override) ? options[:override] : (handler_options[:allow_override] & [attr.to_s.downcase.gsub(/\s+/, '_'), 'all']).present? if override && (v = extract_keyword!(cleaned_up_text_body, attr, options[:format])) v elsif !handler_options[:issue][attr].blank? handler_options[:issue][attr] end end end end # Destructively extracts the value for +attr+ in +text+ # Returns nil if no matching keyword found def extract_keyword!(text, attr, format=nil) keys = [attr.to_s.humanize] if attr.is_a?(Symbol) if user && user.language.present? keys << l("field_#{attr}", :default => '', :locale => user.language) end if Setting.default_language.present? keys << l("field_#{attr}", :default => '', :locale => Setting.default_language) end end keys.reject! {|k| k.blank?} keys.collect! {|k| Regexp.escape(k)} format ||= '.+' keyword = nil regexp = /^(#{keys.join('|')})[ \t]*:[ \t]*(#{format})\s*$/i if m = text.match(regexp) keyword = m[2].strip text.sub!(regexp, '') end keyword end def get_project_from_receiver_addresses local, domain = handler_options[:project_from_subaddress].to_s.split("@") return nil unless local && domain local = Regexp.escape(local) [:to, :cc, :bcc].each do |field| header = @email[field] next if header.blank? || header.field.blank? || !header.field.respond_to?(:addrs) header.field.addrs.each do |addr| if addr.domain.to_s.casecmp(domain)==0 && addr.local.to_s =~ /\A#{local}\+([^+]+)\z/ if project = Project.find_by_identifier($1) return project end end end end nil end def target_project # TODO: other ways to specify project: # * parse the email To field # * specific project (eg. Setting.mail_handler_target_project) target = get_project_from_receiver_addresses target ||= Project.find_by_identifier(get_keyword(:project)) if target.nil? # Invalid project keyword, use the project specified as the default one default_project = handler_options[:issue][:project] if default_project.present? target = Project.find_by_identifier(default_project) end end raise MissingInformation.new('Unable to determine target project') if target.nil? target end # Returns a Hash of issue attributes extracted from keywords in the email body def issue_attributes_from_keywords(issue) attrs = { 'tracker_id' => (k = get_keyword(:tracker)) && issue.project.trackers.named(k).first.try(:id), 'status_id' => (k = get_keyword(:status)) && IssueStatus.named(k).first.try(:id), 'priority_id' => (k = get_keyword(:priority)) && IssuePriority.named(k).first.try(:id), 'category_id' => (k = get_keyword(:category)) && issue.project.issue_categories.named(k).first.try(:id), 'assigned_to_id' => (k = get_keyword(:assigned_to)) && find_assignee_from_keyword(k, issue).try(:id), 'fixed_version_id' => (k = get_keyword(:fixed_version)) && issue.project.shared_versions.named(k).first.try(:id), 'start_date' => get_keyword(:start_date, :format => '\d{4}-\d{2}-\d{2}'), 'due_date' => get_keyword(:due_date, :format => '\d{4}-\d{2}-\d{2}'), 'estimated_hours' => get_keyword(:estimated_hours), 'done_ratio' => get_keyword(:done_ratio, :format => '(\d|10)?0') }.delete_if {|k, v| v.blank? } attrs end # Returns a Hash of issue custom field values extracted from keywords in the email body def custom_field_values_from_keywords(customized) customized.custom_field_values.inject({}) do |h, v| if keyword = get_keyword(v.custom_field.name) h[v.custom_field.id.to_s] = v.custom_field.value_from_keyword(keyword, customized) end h end end # Returns the text/plain part of the email # If not found (eg. HTML-only email), returns the body with tags removed def plain_text_body return @plain_text_body unless @plain_text_body.nil? parts = if (text_parts = email.all_parts.select {|p| p.mime_type == 'text/plain'}).present? text_parts elsif (html_parts = email.all_parts.select {|p| p.mime_type == 'text/html'}).present? html_parts else [email] end parts.reject! do |part| part.attachment? end @plain_text_body = parts.map do |p| body_charset = Mail::RubyVer.respond_to?(:pick_encoding) ? Mail::RubyVer.pick_encoding(p.charset).to_s : p.charset body = Redmine::CodesetUtil.to_utf8(p.body.decoded, body_charset) # convert html parts to text p.mime_type == 'text/html' ? self.class.html_body_to_text(body) : self.class.plain_text_body_to_text(body) end.join("\r\n") @plain_text_body end def cleaned_up_text_body @cleaned_up_text_body ||= cleanup_body(plain_text_body) end def cleaned_up_subject subject = email.subject.to_s subject.strip[0,255] end # Converts a HTML email body to text def self.html_body_to_text(html) Redmine::WikiFormatting.html_parser.to_text(html) end # Converts a plain/text email body to text def self.plain_text_body_to_text(text) # Removes leading spaces that would cause the line to be rendered as # preformatted text with textile text.gsub(/^ +(?![*#])/, '') end def self.assign_string_attribute_with_limit(object, attribute, value, limit=nil) limit ||= object.class.columns_hash[attribute.to_s].limit || 255 value = value.to_s.slice(0, limit) object.send("#{attribute}=", value) end # Returns a User from an email address and a full name def self.new_user_from_attributes(email_address, fullname=nil) user = User.new # Truncating the email address would result in an invalid format user.mail = email_address assign_string_attribute_with_limit(user, 'login', email_address, User::LOGIN_LENGTH_LIMIT) names = fullname.blank? ? email_address.gsub(/@.*$/, '').split('.') : fullname.split assign_string_attribute_with_limit(user, 'firstname', names.shift, 30) assign_string_attribute_with_limit(user, 'lastname', names.join(' '), 30) user.lastname = '-' if user.lastname.blank? user.language = Setting.default_language user.generate_password = true user.mail_notification = 'only_my_events' unless user.valid? user.login = "user#{Redmine::Utils.random_hex(6)}" unless user.errors[:login].blank? user.firstname = "-" unless user.errors[:firstname].blank? (puts user.errors[:lastname];user.lastname = "-") unless user.errors[:lastname].blank? end user end # Creates a User for the +email+ sender # Returns the user or nil if it could not be created def create_user_from_email from = email.header['from'].to_s addr, name = from, nil if m = from.match(/^"?(.+?)"?\s+<(.+@.+)>$/) addr, name = m[2], m[1] end if addr.present? user = self.class.new_user_from_attributes(addr, name) if handler_options[:no_notification] user.mail_notification = 'none' end if user.save user else logger.error "MailHandler: failed to create User: #{user.errors.full_messages}" if logger nil end else logger.error "MailHandler: failed to create User: no FROM address found" if logger nil end end # Adds the newly created user to default group def add_user_to_group(default_group) if default_group.present? default_group.split(',').each do |group_name| if group = Group.named(group_name).first group.users << @user elsif logger logger.warn "MailHandler: could not add user to [#{group_name}], group not found" end end end end # Removes the email body of text after the truncation configurations. def cleanup_body(body) delimiters = Setting.mail_handler_body_delimiters.to_s.split(/[\r\n]+/).reject(&:blank?).map {|s| Regexp.escape(s)} unless delimiters.empty? regex = Regexp.new("^[> ]*(#{ delimiters.join('|') })\s*[\r\n].*", Regexp::MULTILINE) body = body.gsub(regex, '') end body.strip end def find_assignee_from_keyword(keyword, issue) Principal.detect_by_keyword(issue.assignable_users, keyword) end end