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issue_template.md 2.0KB

9 years ago
11 years ago
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  1. ### Steps to reproduce
  2. 1.
  3. 2.
  4. 3.
  5. ### Expected behaviour
  6. Tell us what should happen
  7. ### Actual behaviour
  8. Tell us what happens instead
  9. ### Server configuration
  10. **Operating system**:
  11. **Web server:**
  12. **Database:**
  13. **PHP version:**
  14. **ownCloud version:** (see ownCloud admin page)
  15. **Updated from an older ownCloud or fresh install:**
  16. **List of activated apps:**
  17. ```
  18. If you have access to your command line run e.g.:
  19. sudo -u www-data php occ app:list
  20. from within your ownCloud installation folder
  21. ```
  22. **The content of config/config.php:**
  23. ```
  24. If you have access to your command line run e.g.:
  25. sudo -u www-data php occ config:list system --public
  26. from within your ownCloud installation folder
  27. or
  28. Insert your config.php content here
  29. (Without the database password, passwordsalt and secret)
  30. ```
  31. **Are you using external storage, if yes which one:** local/smb/sftp/...
  32. **Are you using encryption:** yes/no
  33. **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
  34. #### LDAP configuration (delete this part if not used)
  35. ```
  36. On ownCloud 7+ with access to your command line run e.g.:
  37. sudo -u www-data php occ ldap:show-config
  38. from within your ownCloud installation folder
  39. On ownCloud 6 with access to your command line run e.g.:
  40. sqlite3 data/owncloud.db or mysql -u root -p owncloud
  41. then execute: select * from oc_appconfig where appid='user_ldap';
  42. Without access to your command line download the data/owncloud.db to your local
  43. computer or access your SQL server remotely and run the select query above.
  44. Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
  45. ```
  46. ### Client configuration
  47. **Browser:**
  48. **Operating system:**
  49. ### Logs
  50. #### Web server error log
  51. ```
  52. Insert your webserver log here
  53. ```
  54. #### ownCloud log (data/owncloud.log)
  55. ```
  56. Insert your ownCloud log here
  57. ```
  58. #### Browser log
  59. ```
  60. Insert your browser log here, this could for example include:
  61. a) The javascript console log
  62. b) The network log
  63. c) ...
  64. ```