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Thanks for reporting issues back to ownCloud! This is the issue tracker of ownCloud, if you have any support question please check out https://owncloud.org/support
This is the bug tracker for the Server component. Find other components at https://github.com/owncloud/core/blob/master/CONTRIBUTING.md#guidelines
To make it possible for us to help you please fill out below information carefully.
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### Steps to reproduce
1.
2.
3.
### Expected behaviour
Tell us what should happen
### Actual behaviour
Tell us what happens instead
### Server configuration
**Operating system**:
**Web server:**
**Database:**
**PHP version:**
**ownCloud version:** (see ownCloud admin page)
**Updated from an older ownCloud or fresh install:**
**Where did you install ownCloud from:**
**Signing status (ownCloud 9.0 and above):**
```
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
```
**List of activated apps:**
```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder
```
**The content of config/config.php:**
```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
or
Insert your config.php content here
(Without the database password, passwordsalt and secret)
```
**Are you using external storage, if yes which one:** local/smb/sftp/...
**Are you using encryption:** yes/no
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
#### LDAP configuration (delete this part if not used)
```
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
### Client configuration
**Browser:**
**Operating system:**
### Logs
#### Web server error log
```
Insert your webserver log here
```
#### ownCloud log (data/owncloud.log)
```
Insert your ownCloud log here
```
#### Browser log
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
```
|
